I hope this doesn’t sound too naive, but the most surprising thing I’ve learned while working here is how many people are so severely affected by products (with toxins) that we use on a daily basis. For example, hearing stories about babies with horrible skin irritations that have cleared up with the use of our diapers and healing balm has been a real eye-opener. Our customers are so great about sharing their success stories using the Honest products. It’s a really great feeling to be working for a company that is having such a positive effect on the lives of so many.
This is a tough one. I love our candles. I really appreciate the variety and subtle relaxing scents, I’m also enjoying using the wipes and the body oil. The wipes I use for pretty much everything and the body oil is great to put on right after a shower. I have really sensitive skin that dries out easily and lotions have always given me issues, but the Honest body oil is great at hydrating without any irritation.
I feel like every day at Honest makes for memorable moments. The office culture here is amazing! One thing I really love about coming in to work every day is the creative and collaborative environment. I’d have to say my most memorable moment so far has been collaborating with the design team on a storybook to tease the release of our winter diapers. It was so rewarding to see everyone so passionate about a project that we were all able to come together over. I even got to design and sew a fox for a magical evergreen forest that we created — dream job! Another moment that is a must-share was the YMCA Stair Climb for LA. We all climbed to the top the of the US Bank Tower (75 flights!) for charity. It was a struggle, but yet again, the Honest team came together to rally each other to the top. At the end of the day, it’s the people I work with that’s made — and continues to make — so many memorable Honest moments.
I’m continually striving to incorporate more of the Honest lifestyle into my every day. As a result, I’ve become a lot more aware and label conscious, not only of the things I put on and in my body, but around my house as well. I’m eager to start growing some of my own vegetables and produce in my backyard, and I receive our Honest Essentials Bundle and always put it to good use! I’ve been doing my best to spread the word and get my friends and family hooked on our awesome products. Go Honest!
Crafting. Sewing. Creating. Working on my house. And decorating it. Decorating other people’s houses. Instagramming my cats. Antiquing. Restoring old furniture. Hosting fabulous dinner parties. Volunteering at animal shelters. Road tripping. Enjoying time with my family. And friends. And boyfriend. Learning a new language. Opening a craft store. Riding my bike. Traveling. Cooking. Gardening. Blogging. Exploring other countries. Spending weekends in Monterey. Throwing parties. Celebrating people. Loving life.
Our customers expect a lot from us, but we expect even more from ourselves. Our goal is always to “make things better.” It’s an all-encompassing, high-level brand ethos that challenges us to do our best every day in all things we do. It guides how we make our products, how we source raw materials, who we choose as partners, how we serve our customers, and much, much more. It’s everything — and it’s no easy task.
In our efforts to reach our comprehensive, unapologetically higher standards, we’ve learned we need to explore within and beyond our borders to find best-in-class partners. Whether it’s finding the best ingredients or the best manufacturing facilities, you just never know where you’re going to find partners who not only have the capabilities to meticulously craft the exceptional products we create, but also share our vision of creating a better world. As many of you have noticed, we’ve selected to make some of our products in China and that’s raised a few eyebrows and yellow flags with some of our customers.
With a history of product recalls, less than optimal working conditions, and deleterious environmental impacts, China’s overall reputation in the eyes of global consumers has been less than stellar. So, why would The Honest Company decide to source from China (with collaborators) or directly make our high standard, high quality Honest goods there? It’s a question we’ve gotten a few times — we’d ask, too! The decision-making process has been an eye-opening journey of deep investigation, relationship building, and weighing pros and cons, and today we’d like to share what we’ve learned and why we chose to make some of our products, like our Honest Wipes, in China.
1. Infrastructure & Efficiency
China has been a global hub for manufacturing for decades, and they’ve gotten really good at it. Their ability to create the infrastructure and systems to support and adapt to manufacturing needs is pretty much bar none. From material sourcing to shipping logistics, everything functions like a well-oiled machine creating unparalleled efficiency. One vital piece of this machine is the ability to quickly create injection molds and manufacturing lines for hard goods. It may make your eyes glaze over, but the engineers and contractors we found are like magicians, taking days or weeks as opposed to months or years to help us turn our vision into reality. That means we can test prototypes more efficiently and be nimble to customer requests for design refinements and new products.
For many of our hard goods (like our stroller or diaper caddy), if we were to make them domestically (which is always our primary objective!), we have found the end result would be far too expensive (for Honest and in turn our customers). And, at the end of the day, we are committed to ensuring that our eco-friendly, effective, natural products aren’t prohibitively expensive to you. We want to hit a level of accessibility that ALL families can afford, as we truly believe every baby deserves the best we can create for them. In the big picture, lower cost on some of these items means greater access, and we get to achieve our mission of education, helping more children and families, and providing more public benefit overall.
Even though we’re conscientious about cost (who isn’t?), it’s extremely important to note that we NEVER compromise on quality. We ask A LOT from our partners. They, like us, have to go the extra mile when it comes to safety, sustainability, labor practices, and more (read our Suppliers Code of Conduct). Our team on the ground in China is very hands-on to ensure every part of the process lives up to Honest standards.
A few examples:
They must source top quality raw materials from farms and partners close to the factories to minimize transportation and carbon footprint.
They must have on-site water purification methods to ensure the highest purity and filtration.
They must personally have a program for sustainability — best practices, goals, and processes.
They must recycle all scraps and waste materials.
They must meet all international good manufacturing standards, like GMPc, cGMP, ISO 9001: 2008, and exceed all fair labor practices.
Also, they have a comprehensive audit system in place (100% available to Honest and our third party audit teams) so they can continually monitor quality control protocols, fair labor practices, health and safety, compensation and work hours, environmental impacts, and more.
Even though we wouldn’t trust any old manufacturer in China, most have had to step it up in terms of quality to attract customers because Chinese labor costs are no longer the lowest in the world. And a small handful exceed all other global competition (like the ones we found). It’s a simple fact that just because there’s a stereotype, it doesn’t mean it’s universally applicable. All Chinese manufacturers are not created equal — just as all U.S., European, North and South American, and Asian manufacturers are not.
Ultimately, we realize there is more work to be done. The final piece of the puzzle we’re focused on is fulfilling our own commitment to sustainability and reducing the carbon footprint of importing goods that have to travel longer distances. To bridge that gap, we’re hard at work currently reviewing options for fully offsetting our carbon impact. Our goal is to have something in place in the next couple of months.
At The Honest Company, we never claim to be perfect, but we’re always trying to do things better. We don’t make any of these decisions lightly — our responsibility to you, your children, our children, and our children’s children is at the heart of everything we do and we take that very seriously. Hopefully, everything we’ve outlined here demonstrates how comprehensive our decision-making process is and how deliberate we are about every little detail.
Thank you for caring!
There are so many reasons why I love working at Honest — namely, the people and the environment. I am surrounded daily by THE most amazing, fun, talented, and curious group of people. I’m constantly learning something new about a product or about myself. I’ve worked at other companies, but nothing compares to Honest.
Where to begin? There are so many! If I had to choose one, I would choose our conditioner. The sweet vanilla orange scent is very subtle, and the argan oil is just what I need for my color-treated hair. I love how soft and smooth it leaves my hair without all the bad stuff!
Every day at Honest is memorable. One that comes to mind was our company move to our current HQ location! With the help of an amazing dream team, we managed to organize, disassemble, pack-up and reassemble our entire CS team supply of about 40 (at that time) from one location to another in a matter two days. This was definitely memorable because it would not have happened without my CS DREAM TEAM!
I do not enjoy cleaning house — does anyone though? I always manage to accidentally get some of the cleaning solution on my skin, and I have very sensitive skin. Since switching to Honest cleaning products, I can have peace of mind and not worry about accidentally getting a spritz on my skin.
Spinning at SoulCycle, cycling outdoors, or traveling. Aside from staying active and trying my best to maintain a healthy lifestyle, I enjoy discovering new food, cooking, or baking recipes I find on Pinterest.
There are so many reasons why I love Honest! If I had to choose, it would definitely be the people. I’ve worked in a number of different roles and industries prior to coming to Honest, such as in manufacturing, R&D, and even banking. But I’ve never worked with such a group of intelligent and passionate people as I have here at Honest! Not only are they fun to work with, but I feel like I learn everyday from them. Everyone truly believes in the mission of making healthier, safer products for families, and there’s no better feeling than to walk into work knowing that I am surrounded by them.
This isn’t even a fair question — seriously! I have to choose at least two. I use our body oil everyday. It has a great light scent and is absolutely perfect for dry skin. I also love our wipes. The wipes not only clean, but they are extremely moisturizing. I actually use them in place of lotion sometimes when my hands are feeling dry (I kid you not!).
I was one of those people who used antibacterial hand gel all the time before starting at Honest. On my first day of work, Christopher Gavigan handed me his book, Healthy Child, Healthy World. I started reading the book and came across the not-so-fun fact that there could be up to 275 active ingredients in traditional antibacterial products classified as pesticides. I was putting pesticides on my hands, thinking that I was “cleaning” them!! Needless to say, I found all my my antibacterial bottles (trust me, I had many) and threw them out immediately.
I always felt like traditional cleaning products didn’t feel very safe, but I never did my research to confirm it. After starting at Honest, I learned about all the harmful chemicals that I could be exposing myself to. I threw out all the traditional cleaning items I’ve used for years, and replaced them with Honest cleaning products. Not only are they safe, but they work so well!
I just moved to LA from NY less than a year ago, so I try to force myself to explore around the area. I am also trying to get back into outdoorsy adventures, such as 5K mud runs or another skydiving trip, like I’ve done back home. Surprisingly, I haven’t done any here with this amazing weather, but it’ll eventually happen! I’ve been trying to get into hiking, but it’s a little too slow and the city girl in me hasn’t learned to enjoy it quite yet.
I am a huge football and basketball fan, so on weekends you will find me glued to a TV in my NY Giants jersey yelling at the top of my lungs. (And, no, I do not want to talk about their season so far. It’s depressing!)
But, unfortunately, there are times when neither football or basketball are on. If that’s the case, I’ll do some leisure reading or catch up with my family. I am a huge science nerd, so naturally I am reading A Little History of Science by William Bynum.
On the weekends, I try my best to call my family back in NY as well. I am one of five kids (yes, you read that right) and very close to my parents and siblings. I am either on the phone with my mom listening to her latest shopping excursion, or Skyping with my 3-year-old nephew Maxwell about his new toys. The little man’s latest favorite “toy” is the Honest Kid’s Strawberry Toothpaste, which he carries around in his pocket (he can do no wrong in my eyes!).