Since Honest’s launch, we’ve always worked to build a nimble company—one that can quickly respond to customer feedback and deliver the new-and-improved products you ask for and need. We’ve had the pleasure of making our Wipes, Sunscreen, and Shampoo + Body Wash better for you. And now we’re excited to announce that we’ve also improved our Body Oil, Healing Balm, and Face + Body Lotion.

Three New & Improved Personal Care Products

Body Oil

Last week, we introduced reformulated Body Oil that is incredibly similar to the original. It still has the same great organic sunflower, olive, tamanu and coconut oils, but we’ve added avocado and jojoba oils for extra nourishment. We’ve also included organic chamomile and calendula to calm, soothe, and protect extra-sensitive skin. And, of course, the Body Oil still makes an ideal addition for baby massage.

Healing Balm

Within the next week, keep a look out for our new-and-improved Healing Balm. It’s certified USDA organic and made with the same great castor, sunflower, coconut, and tamanu oils. And—even better—we’ve packed it with more organic oils, butters, and extracts for nourishment and skin health. Shea butter, olive oil, and avocado oil provide your skin with better hydration, while carrot root extract adds antioxidants. Chamomile and calendula (surefire winners in our other products!) gently calm and soothe irritated skin, and lavender aids in relaxation. This blend of organic botanicals creates a light, pleasant scent. The new Healing Balm remains versatile as ever and is perfect for treating diaper rash, irritated skin, eczema, minor cuts and scrapes, and much more.

Face + Body Lotion

Coming later this month, we’re happy to delight you with more Face + Body Lotion. Not only are we giving you 25% more (for the same price), but we also enhanced the formula. We kept the lotion’s lightweight feel while enriching it with extra emollients and moisturizers that leave your skin silky smooth. It will be richer, thicker, and more luxurious than ever before! We also listened to your overwhelming feedback about the rosewater scent and removed it from our new version. Now, we’ve added more soothing chamomile and olive oils for rich hydration without weighing it down. Our Face + Body Lotion is great for all skin types and the improved scent and performance makes it even better for the whole family.

Please e-mail or call us anytime if you have any comments, questions, or ideas. We truly hope you enjoy these new-and-improved products as much as we do.

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  • KC

    You are removing the pleasant scent of the lotion? But that’s what I liked about it! Nooooooo! Please please don’t tell me it will smell gross like the healing balm and shampoo! Those smell like wood, not exactly how I considered “being close to nature” would mean! Please tell me i am wrong!

  • http://www.facebook.com/kimberly.lo2 Kimberly Lo

    I loved the rosewater!

  • Marci

    I also loved the scent of the lotion. I wish we had an option to have scented or unscented with the products. And different scents of handsoap also. :)

  • Sophie

    I am all for improvement. Thank you for hearing us. I love your products!!

  • coco

    The scents have grown on me. The only one I truly love is the body oil. So I’m excited to smell the new body lotion.

  • Mel

    I actually am not a fan of the rosewater scent in the lotion. I absolutely love the smell of the conditioner, bubble bath, body oil. Looking forward to testing out the new versions of these products listed! My very fave products are the conditioning hair mist and the dish soap( love everything about them) keep up the great work, awesome products! Oh and please ship to Canada soon ;)

  • emleigha

    … the healing balm and body oil are two of my favorite Honest products! Thanks for keeping them organic! Hope they are as good (or better) than before.

  • sklein451

    Although I’m super happy about getting 25% more for the same price, I’m bummed we don’t have the option to choose rosewater-scented or unscented lotion. I would definitely pick the rosewater scented–love that smell!

  • http://www.facebook.com/jessica.l.cronk Jessica Loren Gallacher

    I loved the smell of the lotion too! But as long as it still works the same to keep my LO (and me) so soft I am super excited about the free extra 25%!

  • zgrrrl

    I liked the rose water scent too! Bummer!

  • NRB

    I absolutely Love the rosewater scent. We should definitely be able to chose between that scent and the new. Honest should do both scents!!!!!

  • Chrystal

    Since your making products more appealing …maybe a scented laundry detergent & dryer sheets …pleaseeeeeeee
    I love the lotion, the rose scent grew on me as well, also happy to see more ounces added to my favorite products! Now I’m really feeling “that I’m getting my monies worth” thx honest! & thx for giving needy families diapers!

  • Lisa

    The scent was actually kind of keeping me from using it – I have almost a full bottle just sitting on my shelf, so I’m glad to hear its been updated! Wish I could exchange the old one!

  • http://twitter.com/incredulousmom Incredulous Mom

    Sound like great changes! One suggestion…Change the bottle for the body oil. Once your hands get oily, it’s impossible to pop that cap back open easily. How about a small pump bottle? I purchased some oil from H2O that came in a pump and it’s much more mess free once your hands get oily. Love the products though – keep up the good work! (Oh, and get some more dish brushes in stock! :))

  • mjane

    The delivery system for the bath shampoo wash is awful. Make it a pump please. When you have a wriggly baby, you need to be able to get the product out with one hand.

  • SPitcher

    I also love the smell of the body lotion. I am a bit frustrated with the newest update on the healing balm. I ordered mine a week and a half ago, and have been using it for the last 5 days. It’s going to last me a LONG LONG time as a little goes a long ways. I would love to have had notice that they were updating the ingredients.

  • http://twitter.com/pamysabel Pam Nakamura

    Pump bottles please!

    • Haley

      Pump bottles waste so much product at the bottom. I actually love that Honest rarely uses them.

  • http://www.facebook.com/spottedantbird Sara O’Brien

    Lavender can have estrogenic effects (it’s a phytoestrogen) and some may choose not to use it. Any chance of making a healing balm without lavender? I love your products!

    • Erika

      I second this! SO bummed to hear that lavender has been added to the already-amazing Healing Balm. :-(

      • and

        ditto. love the balm, but can not stand the scent of lavender and will no longer be able to buy the product.

  • Rebecca

    Scent of the shampoo is terrible, would rather that was changed than the lotion…I will miss my husband telling me I smell like Iceland

  • jamie lyn smith

    I am so impressed with how responsive Honest is!!! You guys really walk the walk. I am one of the moms that wrote in about the rosewater sent on the body lotion and am so pleased to hear that you will have an alternative for my little boy! Reading through the comments below, you can see you also have a rosewater following. Perhaps offering both scents (i.e. boys and girls ;-) can be a win-win solution!!

    Again, your company continues to impress! I tell all my friends and send out little bundles of diapers and wipes to those who are expecting. Keep up the stellar work!

  • Holly

    I am disappointed to hear you are adding lavender to this healing balm. The original worked great and was the best product I found for my daughter’s diaper rash. I have had allergic reactions to lavender in the past and will no be able to use the new product.

  • http://www.facebook.com/rachel.s.corage Rachel Sones Corage

    It would be awesome to have the lotion and shampoo/body wash in a pump. I actually transfer mine into an old pump bottle I have. The pump is almost a necessity at bath time.

    • Jane

      i second that! a pump would be so nice!

    • Meghan

      I third the pump idea! :)

  • Jane

    i love the original healing balm so i hope the new and improved is just as good or better!

  • Erin

    I would love, love, love if you made a refill for the hand soap instead of having to buy a new bottle each time.

    • maede3

      Oh you read my mind! It’d be great if there were refills, especially for the hand soap and the body wash!

    • http://www.facebook.com/sarah.hebard Sarah Hebard

      I was just thinking about this last night as I was throwing out an empty hand soap bottle. Refills for the hand soap (and other liquids) would be great!

    • http://blog.honest.com/ Honest

      Thanks so much Erin, Sarah, and maede3 for the feedback on the hand soap refill. We’ll pass the great idea on to the product development team!

  • Angie

    I love rosewater scent in face and body lotion you should have option for someone who like the scent, all my friends like the scent too.

  • Lindsay

    I’m seeing a lot of votes for pump bottles, but I actually LOVE the bottles the way they are…great for travel, and you can turn them upside down when running low to get every last drop out! Please continue to keep current bottle design as an option!

    • maede3

      I second that! They’re perfect for travel. Would not like to see them changing into pump bottles! Please, please do NOT change it!

      • Lulu E

        I agree. The existing bottles are perfect. Please leave them. I’d welcome a less floral / more neutral look though….

  • Dora J Crow

    I don’t understand why Honest reviews of the balm and/or the hand & body lotion say they are scented with rosewater scent. I received both in trial size, and full size later on, in my first month shipment. They all have fragrance-free on the labels. They basically smell like the bottle, sort of plastic-like, and different. I certainly have not gotten any rose aroma of any sort. I asked everyone in my family, and I have a very sensitive sense of smell as we all do in my family, no one could smell a hint of rose. Am I the only one who got unscented products? I would much rather have something mildly scented, than the blah bland aroma of nothing. I prefer a delicately scented lotion.

  • http://www.facebook.com/cassie.knudsen.7 Cassie Knudsen

    I love Honest products! I would love to see a scented laundry detergent and dryer sheets. I like my clothes to smell in a good way :) Also deodorant would rock to see as well!

    • Haley

      I discovered that if you put a couple drops of essential oil (I used lemon essential oil) on the dryer sheets it makes laundry smell great in an all natural way :-)

    • http://blog.honest.com/ Honest

      Thanks for the product feedback and ideas, Cassie! Also, did you read the Q&A with our Senior Product Manager Laurel? She shares some exciting news about deodorant. http://blog.honest.com/meet-senior-product-manager-laurel-myers/

  • Haley

    NO!!! I LOVE the rosewater scent!!! Please make 2 options instead of replacing!! I will be so upset!
    I am excited about the body oil though. I’ve always loved it and the additions sound great as well!

    • http://blog.honest.com/ Honest

      Thank you for your feedback about the Face + Body Lotion. We’ll definitely share your preference for the rosewater scent, as well as the idea of offering the original and new version for sale with the product development team. And let us know what you think of the new body oil once you’ve had the chance to try it!

  • Haley

    I was also so disappointed with the new diaper designs. I don’t think the strawberries are cute at all :-(

  • mj

    I love the rose water smell it lingers on your skin for a long time in a good way! my favorite honest product.

  • Cookie

    I got my shipment last week. I was VERY HAPPY to see the bug spray & sunscreens for my grandchildren. I have not like using the chemical products on them at all and so happy to have you HONEST. As a child in a big Italian family, we never used anything! The Laundry pods are great! The dishwasher soap has worked well and I intend on trying many more of your products! Thank you for being HONEST!!

    • http://blog.honest.com/ Honest

      You’re welcome, Cookie! We’re glad you’ve enjoyed using our products for your family. It means the world to us that your an Honest member, and we thank you for your support. Please don’t hesitate to let us know what you think about the products as you continue to use them.

  • RG

    I LOVE Honest products!! I would also like to see two options with the lotion and the shampoo…one scented and one unscented. I really like having a lightly scented lotion/shampoo. Just a suggestion!

    • http://blog.honest.com/ Honest

      Thank you for your feedback about the Face + Body Lotion. We’ll definitely share your preference for the rosewater scent, as well as the idea of offering the original and new version for sale with the product development team. Please stop by again to let us know how you’re enjoying our other products or what you think we can improve upon—together, we can make things better!

  • maede3

    Maybe it’d be better to keep some of the products the way they are and just add different scents and/or versions of those same products? It seems we are all a bit divided as to rosewater scents, pump or no pump, etc. Nevertheless, we love the products! Keep on with the good work!

    • http://blog.honest.com/ Honest

      Thanks for the feedback and support! We appreciate it.

  • bkbklyn

    Great changes. The rosewater scent kept me from purchasing a new bottle, and it sounds like great changes to the already awesome balm. Thanks!

    • http://blog.honest.com/ Honest

      Thanks so much. We’re excited that you’re looking forward to trying our new-and-improved products. Let us know what you think!

  • Lisa

    I love your wipes but they seem to get dried up quicker than other ones. I feel like unless I leave them in their original package by the time I know it, their dried up. I feel like they need more moisture. Any recommendations?

  • Lisa

    I love your wipes but they seem to get dried up quicker than other ones. I feel like unless I leave them in their original package by the time I know it, their dried up. I feel like they need more moisture. Any recommendations? Also, I would love to see the diapers feel a lil more comfortable. I know they are natural, but need a little more softness.

    • http://blog.honest.com/ Honest

      Hi Lisa! We appreciate the feedback on the wipes and diapers, and we’ll pass it on to the product development team. Thanks for being a member of the Honest family—it means a lot to us!

  • Emily

    I’m a huge fan of the existing Face & Body Lotion just as it is (lightweight with the subtle srose scent) – I’m sorry to see if go…I’ll echo the suggestion of another user/comment, that perhaps you could add a different version of a product rather than replacing it. In any case – I love (and am so happy I found) your company!

    • http://blog.honest.com/ Honest

      Thanks for supporting Honest and for your feedback about the Face + Body Lotion. We’ll definitely share your preference for the rosewater scent, as well as the idea of offering the original and new version for sale with the product development team. Please stop by again to let us know how you’re enjoying our other products or what you think we can improve upon—together, we can make things better!

  • satlanta

    I am very sad to hear that you are adding lavender to the balm. Why would you want to add something that is a potential irritant to a product that we put on our children’s private parts? Fragrance can irritate the skin below its surface, so even though you may not notice a reaction in your child’s skin, that doesn’t mean damage isn’t occurring.

    • Magaly Rodriguez

      The balm is not just for baby’s areas but hands, knees, and basically anything else in the body that can get chapped.

    • http://blog.honest.com/ Honest

      Thank you for sharing you feedback about the healing balm. Every ingredient used to make our products has its own scent that contributes to the overall aroma, but we use NO natural or synthetic fragrances and don’t consider this “scented.” Our updated healing balm is in no way a “lavender” product—this is just one ingredient like avocado oil. Please let us know if you have any more questions about the update — we’re here to help!

  • Magaly Rodriguez

    I actually liked the rosewater scent. I know some people complained about it being too feminine but I used it on my 3 boys and received compliments on how good they smell. I didn’t think it was too strong.
    Only bad thing is that when I received my essentials bundle the scent of the lotion was completely different, and didn’t like it. However, I am completely satisfied with the products.

    Keep up the good work. :)

    • http://blog.honest.com/ Honest

      Thanks, Magaly! We’ll definitely share your preference for the rosewater scent with the product development team. Please stop by again to let us know how you’re enjoying our other products or what you think we can improve upon. And we’re so glad your satisfied with our products and appreciate your support.

  • Kimi

    I also enjoyed the rose water scent and ordered it for this reason. I will refrain from buying the new version and wait for the original scented option to become available again.

    • http://blog.honest.com/ Honest

      Thank you for your feedback about the Face + Body Lotion. We’ll definitely share your preference for the rosewater scent, as well as the idea of offering the original and new version for sale with the product development team. Please stop by again to let us know how you’re enjoying our other products or what you think we can improve upon—together, we can make things better!

      • Carolyn DiSandro

        I agree – I got a sample of this lotion through the Stonyfield Yogurt rewards and was planning to order more of it once my current face lotion ran out because I loved the rose scent. Now I’m not sure….

  • Jessica

    I love the scent of lavender, however, I too am disappointed about the addition of lavender oil to the healing balm. I prefer to use unscented products on my baby’s skin and I avoid products containing lavender (especially those that remain on the skin) due to its estrogenic effects and tendency to cause contact dermatitis and exacerbate atopic disorders. Last year a study was published in Pediatrics (the journal of the AAP) discussing this. I love your products and what you stand for, but I will probably find another diaper ointment to use on my son that is hypoallergenic and free of lavender.

    • http://blog.honest.com/ Honest

      Thanks for sharing your concerns, Jessica. We will definitely pass them on to the product development team. While we did enhance the balm with additional ingredients, including lavender, we use no natural or synthetic fragrances and don’t consider the product “scented.” Every ingredient has its own scent that contributes to the overall aroma, but the updated balm is in no way a “lavender” product. We hope this helps answers some questions about scent, and we’re happy to answer any other you might have.

  • Mandagrant

    Didn’t think it was possible for the products to get better! Thanks for being honestly fabulous!!

    • http://blog.honest.com/ Honest

      We’re excited you’re excited about the updates. Let us know what you think once you try them—we think you’ll love them as much as we do! Thank you for being part of the Honest family.

  • Crystal

    You guys are so great at evolving products based on customer feedback! I love that. Interesting to see that the colors on the bottles have changed too. I really liked the previous colors, but I’m sure the products are great and can’t wait to try them!

  • http://www.facebook.com/cindas1 Cinda Schmidt

    some sort of fabric refresher coming? And a room refresher or room spritz? Linen spray?

    • http://blog.honest.com/ Honest

      Thanks for these great product suggestions. We’ll pass on the ideas to our product development team. We love learning what you need and want most at home.

  • AlyssaM

    Oh NO! I LOVED the scent of the old face and body lotion! I, too, use it on my 2 sons, and have heard from multiple people (family members, teachers, hair dressers!) how yummy and clean they always smell. And not at all “girly.” Do you have anymore bottles of original that I can buy to stock up before you take it away??

  • Renee Stromberg Thielman

    I really did not like the rosewater scent and am super excited about a less rosey scent!

  • Loni

    I did not like the rosewater scent either. I am so glad you reformulated the lotion. When will the new formulation be available?

    • http://blog.honest.com/ Honest

      Hi Loni – The new formulation will be available at the end of the month, so stay tuned for updates next week!

  • Ella D.

    In my home country we have a saying – it is impossible to please the world. Personally, I am glad you listened to the feedback and changed the lotion scent, and am very curious about the new version which I ordered in my bundle, but now I see people asking for rose-water scent back… Anyway, keep improving, keep listening and maybe produce small batches of old formula as well, if you really want to please the world :) I would love to smell apricot, orange and banana in your future products, and am cheering for a toddler line of shampoos, baths, etc… with slightly stronger scent but same gentle formula.

  • erica

    i love the rosewater sent in the lotion please make one with the sent its my favorite product!!!!

  • ctel

    Does anyone else have a problem with the oil bottle leaking? I always have a puddle under my bottle on the counter…

  • NRT

    I liked the rose water scent too!

  • Psnively

    Nooooo……I love the rose water scent. Can you have both!

  • scmac22

    Looking forward to trying the improved products! I’d love to see Honest produce a hair conditioner and also deodorant! I like the all natural mineral crystal to use as a deodorant, but would live to see something come out of Honest.

  • ajt

    Can’t wait to try the new face + body lotion! Surprisingly the wonderful all natural ingredients are still too much for my skin due to the flower extracts. Hopefully this new formula will do the trick. Looking forward to my next order!

    • http://blog.honest.com/ Honest

      Hi AJT – We know how difficult it can be to find products with sensitive skin. Please keep us updated on the new lotion performs for you—we’d love to hear.

  • mary

    Since we are all throwing our requests out there…. I would love a face/makeup remover soap, deodorant, and a milder shampoo. Thanks for listening.

  • Sydney

    I absolutely did not like the rose water scent and neither did the rest of my large family. We are super excited that The Honest Company improved the lotion and scent. We are so excited to try it!! Thank you Honest!

  • LJ

    Boo- the rosewater scent was the only reason I was buying it. First you changed the body wash scent (it used to smell like cake, now it smells like the plastic chemicals that the ‘mass’ brands use) and now you take away one of the nicest smelling products in your line up. Why do you constantly change everything? Pretty soon I’ll be canceling my product bundle, between the fact that you’re always out of items and these changes it’s not worth it anymore!

    • http://blog.honest.com/ Honest

      HI LJ – We’re so sorry that the items you’ve been looking for have been out of stock and that the lotion change isn’t to your liking. Please call or email us anytime to offer your insights, thoughts, or criticisms – and we’ll do everything we can to make it right. Our Honest Support Team can be reached at 1.888.862.8818 or support@honest.com. Our hours are Monday – Friday 7AM – 5PM (Pacific). We’re here to help remedy any issues.

  • 3 Boy Mamma

    I am so happy the rosewater scent will not continue in the “fragrance free” face & body lotion! I don’t care for this scent, and I also don’t like using this feminine scent on my sons.

    I was disappointed today when I received my first shipment including bathroom cleaner, and there was no spray nozzle for the bathroom cleaner!
    Can’t wait to try the other products!

    • http://blog.honest.com/ Honest

      Hi! We’re so sorry to hear that you didn’t receive a spray nozzle. Please feel free to call our Honest Support Team at 1.888.862.8818. Our hours are Monday – Friday 7AM – 5PM (Pacific). We’re here to help remedy any issues and can have one sent to you.

  • mary

    For those of you threatening to cancel your subscription due to a scent change… PUH LEASE! This company is providing an amazing one-stop shopping spot for affordable, chemical-free products. We shop here because we care about the health of our families and the planet. If you choose your products based on scent, this is not your company. Go to Bath and Body, where there is a smell for all tastes.

  • Erin

    I loved the face and body lotion but not the rose scent so I stopped ordering it. I was happy for the fragrance-free version they announced and added a bottle to our order. Our stuff was delivered today and the lotion still smells like roses even though the bottle says fragrance-free on it. Bummed!!

    • http://blog.honest.com/ Honest

      Hi Erin,

      Thanks for reaching out and sharing your feedback. The Face + Body Lotion uses no natural or synthetic fragrances. Every ingredient we use to make our products has its own scent that contributes to the overall aroma—like the rose water essence—but we don’t consider the product “scented.”

      Also, sorry for any confusion that the announcement may have caused — we opted to give customers advance notice of the improvements via the blog so they could stay up to date on product developments. The new and improved Face + Body Lotion will not be released until the end of this month, so it’s likely that the bottle you received is the same as the original formula with the rose scent. Feel free to call our Honest Support at 1.888.862.8818. Our hours are Monday – Friday 7AM – 5PM (Pacific). We’re here to help resolve any issues you have.

  • Ali

    I just received my first delivery and LOVE the products!!! Please come out with cleaning wipes.

    • http://blog.honest.com/ Honest

      We’re so happy you’re enjoying your first delivery, Ali! We’ll pass on your idea about the cleaning wipes to the product development team. And, of course, don’t hesitate to stop by if you have more feedback.

  • Kristina

    I LOVE the current face and body lotion. I think it smells wonderful and not too strong or girly (I didn’t even realize the scent was rose). I, too, would love to see both options offered. However, as always, I look very forward to trying the new formula. I have been so pleased with all of the Honest products! Thank you so much!!!!

    • http://blog.honest.com/ Honest

      Thanks so much for being a member of the Honest family — it means so much to us! We look forward to hearing what you think of the new formula, as well as your thoughts on any of your other favorite products. Keep us posted!

      • Kristina

        I have been using the new face and body lotion formula for the last week or so and I must confess that I really don’t like it. Not only do I miss the original lovely scent, but this formula feels different as well. It makes my skin feel tight and like it has a film on it. Also, after I apply the lotion, if I rub the area again it kind of balls up and comes off. I do live in Las Vegas so maybe the dry climate has something to do with it. Not sure. Anyway, I just thought I would give my feedback in case there is any chance the old lotion formula could be offered again. Thanks for valuing our opinions! I am still loving all of the other products I have tried! :-)

        • http://blog.honest.com/ Honest

          Thanks for the update now that you’ve had a chance to use the products, Kristina. We’ll make sure our product team gets this feedback. And please continue to let us know how things are working for you—it’s a great help for creating what you want and need.

        • http://blog.honest.com/ Honest

          Hi Kristina,

          We just wanted to follow up to see how the lotion is performing for you and if you continue to experience the balling up when you apply the new formula. We stand behind the products 100% so if we can help in any way, please don’t hesitate to reach out to us at 1.888.862.8818 Monday – Friday 7AM -5PM (Pacific).

          • Kristina

            If I use the lotion alone, it still feels like it’s leaving a film and balls up. However, I have been mixing in some of the body oil and that improves the texture. I probably won’t buy any more of the current lotion though. I’d love to see the original formula offered again as a second option. I thought it was wonderful and I even loved using it on my face! :-)

  • littlequeen

    I have been using Honest products for a couple of months now. I find myself bragging constantly to friends and family about how much I love them. The healing balm and body oil in particular are amazing! I’ve been battling my calloused feet for years and nothing has worked until using the healing balm. Just one use before bed and there was improvement. Now they are almost completely gone. I love my feet again. Thank you for such amazing products :)

    • http://blog.honest.com/ Honest

      The healing balm is a favorite around the office – we call it the cure-all salve because everyone finds a different use for it (sensitive skin, scar treatment, blemishes, cuticles…). We’re so happy that you’re enjoying it as much as we are! Thanks so much for the feedback — we love to hear it — and please drop by again to let us know how things are going. Thank you!

  • Angela

    I have been getting the home essential bundle for a while now and LOVE all the products. My daughter adores her “vanilla orange ice cream” shampoo and conditioner. Every bath she says, “time to make my hair extra soft” She used to not like getting her hair washed until Honest shampoo and conditioner. And it makes her curly hair all the more shiny and gorgeous too!!!

  • alma

    not a big fan of the new scent of the face and body lotion why did it change?

  • tmtaylor

    I placed my first order with honest this month so I didn’t even know what the old formula was like…until I stole my mom’s trial kit’s lotion…it smelled wonderful and is the only thing that feels good on my face. So I agree with other comments; please bring it back or offer both options…pretty please? My trial size is running out fast…and I’m getting sad :-( lol

  • Marci

    I miss the lovely scent of the lotion. Please bring it back!!!

  • Guest

    we just recently started using the new bigger size lotion and right away both my kids broke out around their mouths, on their necks, and on different areas on their bodies. I didn’t want to EVEN CONSIDER it be the honest lotion though I noticed the new scent and how the bottle no longer says frag free but after a few other trails and errors of eliminations it is unfortunately INDEED YOUR NEW BIGGER LOTION!! I see others are having this problem and urge you to immediately bring back the old formula. I would even be find paying the same price for the smaller size!! I can’t see continuing my membership if I have to find a lotion from another company!! PLEASE HELP IMMEDIATELY FOR MY BABIES SAKE!!

    • http://blog.honest.com/ Honest

      We’re so sorry to hear that your babies are breaking out in a rash. While our lotion remains fragrance free (it uses no natural or synthetic fragrances — every ingredient we use to make our products has its own scent that contributes to the overall aroma but we don’t consider the product “scented”), we did add more chamomile and olive oils. As always, we list all ingredients on the bottle and website (so you or your health care provider can check for sensitivities). We stand behind the products 100% so if we can help in any way, please don’t hesitate to reach out to us at 1.888.862.8818 Monday – Friday 7AM -5PM (Pacific). We will definitely make sure our Product team hears your feedback as well – we’re always listening to our members.

  • stacey

    HELLO….we just recently started using the new bigger size lotion and right away both my kids broke out around their mouths, on their necks, and on different areas on their bodies. I didn’t want to EVEN CONSIDER it be the honest lotion though I noticed the new scent and how the bottle no longer says frag free but after a few other trails and errors of eliminations it is unfortunately INDEED YOUR NEW BIGGER LOTION!! I see others are having this problem and urge you to immediately bring back the old formula. I would even be find paying the same price for the smaller size!! I can’t see continuing my membership if I have to find a lotion from another company!! PLEASE HELP IMMEDIATELY FOR MY BABIES SAKE!!

    • Guest

      please see picture

    • http://blog.honest.com/ Honest

      Hi Stacey! We’re so sorry to hear that your little ones are breaking out in a rash. While our lotion remains fragrance free (it uses no natural or synthetic fragrances — every ingredient we use to make our products has its own scent that contributes to the overall aroma but we don’t consider the product “scented”), we did add more chamomile and olive oils. As always, we list all ingredients on the bottle and website (so you or your health care provider can check for sensitivities). We stand behind the products 100% so if we can help in any way, please don’t hesitate to reach out to us at 1.888.862.8818 Monday – Friday 7AM -5PM (Pacific). We will definitely make sure our Product team hears your feedback as well – we’re always listening to our members.

      • Anna

        Your new lotion also contains an alcohol in it. Maybe that did it.

  • Brandy

    I liked the rosewater scent. :( I don’t like the new formula it smells bad. Can you bring it back, or have a version that has a better smell?

    • http://blog.honest.com/ Honest

      Hi Brandy! Thank you so much for your feedback on the updated lotion. What in particular do you not like about the new scent? We’d love to pass on this information to the product development team. We appreciate your help and participating in the Honest community!

  • Leslie

    I agree with all the comments below. I loved the rosewater scent and the consistency of the old formula..Unfortunately won’t be buying the new lotion anymore.

    • http://blog.honest.com/ Honest

      Hi Leslie – Thanks so much for your feedback regarding the lotion. Did you have a chance to try the new formula? We think you’ll love it just as much as the original version, and would love to hear what you think about the updates, performance, and more. And, if there’s anything else we can do, please don’t hesitate to call us at 1.888.862.8818 Monday – Friday 7AM -5PM (Pacific).

  • tmtaylor

    Wanted to check in again regarding the lotion, because I am having the same problem as an user below (Kristina). It balls up on me too, I live in Albuquerque, NM…so it’s pretty dry here too. I cannot apply the product more than once a day, because it balls up even worse when I try to apply it the second time. I really would love to see the old lotion again because the texture was so much creamier, and my skin looooved it. I would describe the new lotion as more gel-like…and I think it’s just not working in dry states like Nevada and New Mexico.

    • http://blog.honest.com/ Honest

      Thank you so much for checking in regarding the lotion! Please know we always try our best to respond to questions in a very timely manner. We work closely with our Product team to make sure that we deliver the most thoughtful and thorough answers possible, and this is especially true of new products (which can sometimes extend our response time).

      We have asked our Product team your question about the the new lotion and your experience with it balling up, and we appreciate your patience while we look into why you and Kristina experienced the balling upon application. In the meantime, if you’re not completely happy with the product please feel free to contact our Honest Support Team at 1.888.862.8818, Monday – Friday 7AM – 5PM (Pacific) — they’re waiting to help!

  • Vanessa

    I really miss the old lotion :/….So sad you guys aren’t selling it anymore.

    I tried the new face + body lotion and I don’t really like it for the same reasons everyone else has mentioned (The smell and the texture.) I really wish you guys would bring the original face + body lotion back. PLEASE consider it :)

    • http://blog.honest.com/ Honest

      We’re sorry to hear you don’t love the new lotion as much as the original version. We stand behind the products 100%, so if we can help in any way, please don’t hesitate to reach out to us at 1.888.862.8818 Monday – Friday 7AM -5PM (Pacific). We will definitely make sure our Product team hears your feedback as well – we’re always listening to our members.

  • Kimi

    Please consider offering a rose water scented version. That was my favorite feature of the original formula. Thank you.

  • Vero

    Please bring the rose water scented version back! I loved it. It was the main reason I subscribed to the bundle. Maybe you can have two versions – one scent free and one rose scent. Please bring it back!

    • http://blog.honest.com/ Honest

      Vero, thanks so much for your feedback on the new lotion. We appreciate that you’re such a fan of our products—both original and new. We’ll pass on your idea for two versions of the lotion to the product team.

  • Courtni

    Please bring back the rose water scent!! We noticed right away that the newer, larger bottle was not the clean, familiar scent we love. We will probably find a new lotion if you guys decide to keep the rose water scent at bay.

  • Rachel Arnold

    Just got my new lotion, and was very disappointed that the scent was different:( one of my main reasons for loving it was the scent, and I probably won’t be ordering again because of the change.

    • http://blog.honest.com/ Honest

      Hi Rachel,

      We hate to hear that the reformulate lotion is not working for you and that you’re displeased by the new scent. We stand behind the products 100% so if we can help in any way, please don’t hesitate to reach out to us at 1.888.862.8818 Monday – Friday 7AM -5PM (Pacific). We will definitely make sure our Product team hears your feedback as well – we’re always listening to our members.

  • SMM

    I received your products just over a week ago and I have to say I am very impressed. the face/body lotion is the best I have ever used ON MY FACE!!! I live in Miami, I have eczema and it is wonderful, just as the healing balm is. I am also very happy with the multi-surface cleaner. looking forward to trying the rest of the products and hoping for facial wipes and deodorant.

  • Anna

    Please, please, please bring back the original Face/Body Lotion! The new formula is “yucky” according to my 5 year-old and I concur. We miss the richness of the lotion and the lovely rosewater fragrance. I love the idea mentioned to have two options available. Something for everyone :-)

    • http://blog.honest.com/ Honest

      Thank you for your feedback Anna (we appreciate your child’s input, too!). We’ll pass this information along to our product development team, as we appreciate learning what you think about the formulations. Together we can make it better!

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  • marisa garcia

    Do u have any recommendations or recipes for homemade or organic scar cream. My 3 yr old fell down our cement steps nd now has a horrible red scar right about her eye. BTW she only fell down two steps but it still left an ugly scare I hate to use chemical creams nd wit her skin the honest products r basically only products that haven’t irritated her skin nd actually healing it! She has combination of eczema nd slang name for it chicken skin lol.. plus on top of that she is very sensitive to everything! It’s taken 3 yrs to get her skin as nice as it is now nd now I’m dealing wit a nasty scare! Any ideas I appreciate! Thank you!

    • http://blog.honest.com/ Honest

      Hi Marisa,

      We’re so sorry to hear about your little one’s fall. We’re glad that she’s okay. Our Honest healing balm is a great alternative to conventional ointments with questionable chemicals. Employees in our office have used it to treat injuries to reduce scarring with success. And, of course, check with your doctor who should be able to recommend natural healing remedies.

  • marisa garcia

    Thank you! I’ve actually have been using the healing balm on it! It has taken alot of the redness out! Just by reading on the healing balm it states for minor scraps nd bruises so I didn’t know for sure if it would help to much. But thank you for ur advice!

    • http://blog.honest.com/ Honest

      You’re welcome!