New and Improved Shampoo + Body Wash

Dear Honest Friends,

Often there is an opportunity to refine products and make things better…well, we have some honestly good news – our Honest Shampoo + Body Wash is new and improved!

Here are some of the exciting highlights:

  • Increased Size: Now you’re getting 25% MORE in each bottle – without any effect on price
  • Thicker: More luxurious, full-bodied conditioning and, as always, without those synthetic emulsifiers or harsh chemicals (ever!)
  • Smoother & Silkier: An innovative cleansing system that binds moisture and helps repair damaged hair
  • Infused with MORE Natural & Organic Ingredients.
    • Chamomile, calendula, and aloe gently soothe and nourish
    • Organic coconut oil moisturizes and protects
    • Jojoba and quinoa proteins strengthen and fortify 
(containing all 8 essential amino acids)
  • Luxurious Lathering in Hair: Super-lather experience for all hair types (including 
color-treated hair)
  • Gentle & Enriching for Skin: Will not strip skin of natural protective oils and ensures 
all skin types maintain natural hydration levels
  • Same Delightful Scent: The great sweet orange vanilla that you love 
and expect!
  • Pure & Soothing Bliss: As always tear-free, hypoallergenic, and pH balanced

As in all aspects of life, there is room for improvement, and we are committed to continually doing better—better for you, your children, the planet, and everyone’s future. 
Just another way that we are always working to make it better!

We hope you love our new Shampoo + Body Wash…our kids sure do. Please e-mail or call us anytime if you have any comments, questions, or ideas!

Thank you so much for supporting The Honest Company!

Warmest Regards,

Christopher Gavigan

Founder / Chief Products Officer

m4s0n501
  • sarah

    Im so excited to try it! I love everything you guys are doing. Keep bringing in the new products! :)

  • Maegan B.

    Fantastic! I cannot tell you how pleased I am that your company truly does listen to customer feedback. Now that the shampoo/body wash no longer contains tree nuts I can buy it for my daughter. Thank you!

  • WrightMommyof5

    I do like this product.. however I was disappointed with the smell. I was expecting more of a “creamsicle” smell….

    • http://blog.honest.com/ Honest

      Thanks for reaching out and sharing your feedback. As you know, we do NOT use any synthetic or natural “fragrance” in any of our Honest products – because fragrance can be very toxic and have been linked to chronic asthma, allergic reactions, and other health problems in humans. There are a few reasons why our Shampoo + Body Wash may smell different than it did before. We significantly improved the base formulation (adding more organic & natural botanicals), and when a change of any ingredients occurs, it will inevitably affect the overall smell. Our sweet orange vanilla scent is determined by a special blend of essential oils – and all these ingredients interact with each other in a unique way. We also recognize that the scent a little lighter now, with deeper fragrant notes, and we subsequently heard from parents now that it has a more family appeal overall – so along with babies / kids, and Mom & Dad can celebrating too. We’re always listening to how we can improve, so thanks again for your feedback. We hope you enjoy the great benefits that our shampoo has to offer!

  • http://www.facebook.com/brittany.sailors.5 Brittany Sailors

    I received your old formula in about a month ago and I was very excited to try it out. I love all your products and didn’t think this one would be an exception. However the old formula didn’t lather well and left my hair looking and feeling greasy. Is it possible to send it back and receive this new formula that sounds like it lathers much better?

    • http://blog.honest.com/ Honest

      We’re happy to help! Please give our Customer Support a call at 888-862-8818, 7 am to 5 pm PST M-F.

  • Montse

    Ok, but what is this new formula score acording to EWG’s skin deep database? Please send the new product to them for review!

  • Susan

    This is good news! I have thick hair & couldn’t get the shampoo to lather up in my hair. I look forward to trying the new formula!

    • http://blog.honest.com/ Honest

      We can’t wait to hear what you think, Susan!

  • Kohn

    I like the new size and the lather is much improved, however the bottle I received was so lightly scented that it’s almost missing. I was hoping that the scent from the previous shampoo/body wash would be left intact because it was delish! Anyway you can turn the volume way up on the scent?

    • http://blog.honest.com/ Honest

      Thanks for reaching out and sharing your feedback. There are a few reasons why our Shampoo + Body Wash may smell different than it did before. We significantly improved the base formulation (adding more organic & natural botanicals), and when a change of any ingredients occurs, it will inevitably affect the overall smell. Our sweet orange vanilla scent is determined by a special blend of essential oils – and all these ingredients interact with each other in a unique way. We also recognize that the scent is a little lighter now, with deeper fragrant notes, and we subsequently heard from parents now that it has a more family appeal overall – so along with babies / kids, and Mom & Dad can celebrating too. We’re always listening to how we can improve, so thanks again for your feedback. We hope you enjoy the great benefits that our shampoo has to offer!

  • AS

    Reading The Honest Life and finding The Honest Company’s products have really changed my lifestyle. Thank you so much. I’m reading labels and learning to avoid/understand the nasty chemicals in my personal care and cleaning products. It has been eye-opening! I look forward to each new Honest shipment and feel so safe and secure using these products. It’s comforting to know that responsible, smart people are doing the right thing and sharing their knowledge and products with us!

    I feel bad even bringing this up, but: I just tried the new Shampoo/Body Wash and was disappointed. I LOVED the old formulation as a face and body wash–the texture, the smell, everything–and I hoped the new formulation wouldn’t be too different, but I miss the old texture and smell. I’m finding that neither the old or the new formula work well for me as a shampoo (I have very thick, dense, curly hair) but I loved the old formula as a face/body wash and a shaving lotion. Please consider bringing it back, maybe developing separate body wash and shampoo formulations (and keeping the all-in-one version for other folks for whom it works, too!).

    So excited to hear that Honest deodorant may be on the way! Yeah! Would love to see makeup, too! And maybe nail polish remover…LOL Everything Honest! :)

    • http://blog.honest.com/ Honest

      Thank you so much, AS! We are really honored to have you as a member of the Honest family and we can’t thank you enough for your feedback on the product. Knowing what is and isn’t working for our customers really helps us refine our offerings, so we’ll be sure to pass this along to the product development team. And we’re excited that you’re excited about Honest deodorant! Please keep us updated on your thoughts on the new products.

      • marisa garcia

        I have question bout it being tear free. I love the shampoo but was just talking bout other products that state they r tear free but really it’s chemicals that numb the eyes so added chemicals on top of all the other chemicals. So wat ingredient in the honest shampoo is wat makes it tear free? ND y is it not categorized as a harsh or bad chemical ingredient? Thank you!

        • http://blog.honest.com/ Honest

          Our Shampoo + Body Wash is naturally tear-free! While many conventional shampoos use synthetic chemicals like numbing agents aimed at deterring your eye’s natural reaction to a foreign substance to “prevent” tears, we ensure our Shampoo + Body Wash is naturally gentle and tear-free by using only safe, natural ingredients that are pH-balanced to help prevent irritation – no harsh chemicals ever! (Like any soap product, we recommend avoiding the eyes.) We hope this helps answer your question, but we’re always here if you have any others.

  • Marci

    I love the Honest Company first and foremost…but I do have to say that I miss the old shampoo! The old texture and smell was amazing! This version has such a light scent, and it’s too runny/thin. It does lather nicely, but the old version was such a nice face wash – I miss it so much! I wish I stocked up on the old stuff before you changed it.

    • LNG

      I agree, it was the best face wash ever. I just realized they changed formulas. I am heartbroken.

  • marisa garcia

    Yrs answered my question thank you! I assumed it was natural nd no harsh chemicals but just didn’t know wat difference really was thank you again!

    • http://blog.honest.com/ Honest

      You’re very welcome! Please let us know if you have any other questions about our products — we’re here to help!

  • marisa garcia

    So I have another question on 1 of ur products! The spray hand sanitizers well all of them really active ingredient is ethyl alcohol 62%. In my research on that it’s in gasoline. Yes it’s an organic compound but also concerned a harsh ingredient. Can u explain y u use it in ur sanitizers? I have another sanitizer I’ve gotten before getting into the honest company called nature’s paradise it’s ingredients r organic alcohol which idk really wat that means. Distilled water, organic coconut extract nd organic clarified lemon juice. That’s the coconut smell one but comes in no flavor I guess wit out the extract. So would organic alcohol basically mean ethyl alcohol also?

  • Erin

    Hello Honest Team!

    I have tried both the last formulation of the shampoo and this newest formulation and I have to say the old formula was much better! The last formula was thicker and I was able to massage it directly onto my scalp. After a few minutes of giving myself a relaxing scalp massage, the shampoo would work up a nice lather that I could then work and rinse through the rest of my long hair. The previous formulation of the shampoo left my hair feeling very clean — a gentle clean that did not dry or strip my hair.

    The new, current formulation is much thinner and watery. I end up using at least twice as much shampoo for my hair, as I find this new thinner consistency actually does not lather as well and does not work through my hair (even though increased lather was the purpose of the reformulation). Having to use twice the amount of shampoo really diminishes the price value of the product, as I’d have to buy twice as much. Not to mention it’s wasteful to use that much product, which I think would be against the Honest values.

    Furthermore, even with using twice the amount of shampoo, this current formulation does not leave my hair feeling clean. I also notice that oil builds up in my hair much quicker on no-wash days than it did with the previous formula.

    I really like the Honest Company and support the values for which it stands. I would like to continue using Honest products, but if the current shampoo formulation stays as it is I will have to look for other natural brands to use instead. I hope that Honest can either go back to the previous formulation or figure out something new that will improve this product to naturally cleaning my hair.

    Thank you.

  • Isa Mangal

    I just bought the new shampoo and am sad to say I really hate it. It no longer lathers, I have to use double or triple the amount on my baby and it leaves his hair looking like it isn’t clean. I also hate the smell :( unfortunately I will no longer be buying this anymore. I really hope you bring the old formula back. I’ll never understand why companies change a product everyone already loves. It was a great product.